With significant changes to the Australian Aged Care Federal regulatory requirements and further changes to be released, Southern Cross Care (WA) recognised the importance of replacing outdated and disconnected legacy systems with an industry specific ERP solution to effectively manage these important improvements.

Epicor and Precise are integrating our shop floor manufacturing operations to our procurement, project management and finance functions for the first time, and that is delivering us real-time access to information we could never have been able to achieve from our previous legacy systems and spreadsheets. That is helping us make better decisions in the business and deliver an even better, more consistent experience to our customers.

After 25 years of a custom-built system, we didn't just need the right ERP platform to replace it - we needed the right partner to help us implement and build on it. We found that partner in Precise.

Your long-term support with our ERP system and integration with multiple platforms has been instrumental to achieving continuous improvement.

Epicor with SLS is far and away the best solution on the market for an aged care business like Amana.

Epicor saves a lot of time. It is much faster, for both our HQ team and our factory team, because we’re working in the same system.

We successfully completed our upgrade from Epicor E9 to E10 over the weekend which went very smoothly all thanks to the team from Precise! This can be a stressful time for staff as change is often difficult, however with Precise dealing with any issues as we encountered them, we were able to upgrade with ease. We also had all the support we required directly after the upgrade which was of vital importance to ensure any issues that may have arisen were dealt with ASAP.

Bethanie conducted a very thorough review of available solutions, which highlighted Epicor's market leading Senior Living Services ERP as being the best end-to-end business solution for an Aged & Community Care provider. We are confident that the industry experience and expertise offered by Precise Business Solutions, will help ensure the successful implementation of Epicor SLS helping to drive process transformation at Bethanie.

Precise Business Solutions has helped us to uncover the right tools and techniques to tweak the system to work for us. We might have the ideas and the passion behind it, but you've got to have someone helping you to get there who both understands the software and is willing to understand your business. Precise has helped us to liberate our investment in the Epicor software to that next level.

We've just finished implementing Precise POS for P21 in our Trading Post facility in Glenville, Minnesota. POS for P21 allows us and our users to be able to service our customers quickly and efficiently through its friendly interface and its speed of transacting. All the while, integrating our sales information through to our P21 backend for reporting and processing.

We were particularly impressed with the flexible nature and modular structure of Epicor's ERP platform. We also enjoy a strong and productive relationship with Epicor's Alliance Partner, Precise Business Solutions, whose team demonstrates local expertise; impeccable on-the-ground support and ongoing technical advice.

Thank you for your support and the amazing Epicor ERP system that enables us to make better decisions!

It was an absolute pleasure working with the Precise team, who helped us through such a big change for our organisation. Not only did they assist us in identifying exactly what we needed, they also went above and beyond when we got to the crux of the project to get us over the line successfully.

Swapping our stores over to Epicor ERP 10 had to be done outside of retail hours. So that was a huge benefit of working with Precise - I could call them with an issue in the afternoon, and by the morning it would be sorted. Their engagement has always been incredible - and they go above and beyond for us.

Here in the Netherlands, the best connection for us in terms of ERP software and support was Precise Business Solutions. They know about Dutch tech systems, there’s no language barrier, and their international experience is helping us grow.

We heard a lot of horror stories about companies that died because they didn’t implement a big new ERP system correctly. That’s why the support and implementation partner selection is so important. It wouldn’t have been possible without Precise.

The skills and very responsive assistance from the team at Precise help us manage and evolve a highly flexible business system that is supporting our drive for continuous improvement in all facets of our business.

Our legacy ERP did the job for a few years, but as the company grew so did our needs. Epicor’s advanced MRP options give us more control over the supply chain and the multi-currency support was so important for finance

Great company and team. Pleasure to deal with. Competent and capable and would highly recommend.

We shipped a stack of boxes to the wrong part of the world. We made the wrong choice because we didn’t have the right information.

Precise is a long term, strategic partner for our organisation, supporting and maintaining the core management systems with skill and the responsiveness we need.

At McLean Care our multiple legacy systems no longer supported the complexity of our existing business, new legislation changes, or our anticipated growth, highlighting an important risk to our strategic plans. To manage this, we decided to invest in an industry specific, fit-for-purpose Aged Care solution that would allow us to deliver on our strategic, economic, and operational mandate, well into the future.