Swapping our stores over to Epicor ERP 10 had to be done outside of retail hours. So that was a huge benefit of working with Precise - I could call them with an issue in the afternoon, and by the morning it would be sorted. Their engagement has always been incredible - and they go above and beyond for us.

After 25 years of a custom-built system, we didn't just need the right ERP platform to replace it - we needed the right partner to help us implement and build on it. We found that partner in Precise.

We were particularly impressed with the flexible nature and modular structure of Epicor's ERP platform. We also enjoy a strong and productive relationship with Epicor's Alliance Partner, Precise Business Solutions, whose team demonstrates local expertise; impeccable in-the-ground support and ongoing technical advice.

Precise is a long term, strategic partner for our organisation, supporting and maintaining the core management systems with skill and the responsiveness we need.

Epicor and Precise are integrating our shop floor manufacturing operations to our procurement, project management and finance functions for the first time, and that is delivering us real-time access to information we could never have been able to achieve from our previous legacy systems and spreadsheets. That is helping us make better decisions in the business and deliver an even better, more consistent experience to our customers.

It was an absolute pleasure working with the Precise team, who helped us through such a big change for our organisation. Not only did they assist us in identifying exactly what we needed, they also went above and beyond when we got to the crux of the project to get us over the line successfully.

We've just finished implementing Precise POS for P21 in our Trading Post facility in Glenville, Minnesota. POS for P21 allows us and our users to be able to service our customers quickly and efficiently through its friendly interface and its speed of transacting. All the while, integrating our sales information through to our P21 backend for reporting and processing.

Precise Business Solutions has helped us to uncover the right tools and techniques to tweak the system to work for us. We might have the ideas and the passion behind it, but you've got to have someone helping you to get there who both understands the software and is willing to understand your business. Precise has helped us to liberate our investment in the Epicor software to that next level.

The skills and very responsive assistance from the team at Precise help us manage and evolve a highly flexible business system that is supporting our drive for continuous improvement in all facets of our business.