Customer experience

Why the Right ETO Software is Vital

Choosing the right Engineer-to-Order software is vital for ETO manufacturers due to the unique challenges of custom product development. A tailored ETO ERP solution like Epicor Kinetic ERP ensures manufacturers can adapt quickly to design changes, meet strict deadlines, and manage variances without compromising quality.

ERP Future Trends

Rapid evolution is the norm in the world of business technology, and future ERP technology is at the forefront of this transformation. Each advancement is not just an upgrade but a leap towards a tomorrow where these systems are streamlined, intuitive, and indispensable to modern business strategy.

ERP and CRM Synergy

An ERP system with embedded CRM functionality, and ERP with integrated CRM functionality, are two approaches to combining ERP and CRM capabilities within a single software environment. The choice between the two approaches depends on factors like the level of customisation required, and the overall technical and operational preferences of the organisation. Is your business leveraging ERP and CRM for sustainable growth?

Cybersecurity and ERP

It’s crucial to grasp the potential consequences of security breaches and data leaks within your ERP system. Recognising potential threats is the first step toward fortifying ERP security so let’s dive into the common security risks you need to be aware of.

Purchasing v Procurement

A better understanding of the differences between ‘Procurement’ and ‘Purchasing’ will make it clear that the two terms are not interchangeable. They are differences that any organization operating in today’s business climate needs to know.

ERP for Customer Insights

Companies that lead in customer experience are three times more likely to significantly exceed their business goals. With the right ERP system, businesses can excel at customer relationship management while also reducing costs, decreasing wasted time, and experience exponential profit growth.

Root Cause Analysis and ERP

By doing a deep dive into the root cause of a business problem, you’ll discover why an underlying cause is creating challenges for your business in the first place. Gaining clarity of a problem means businesses can strategically treat the cause rather than treating the symptom.

ERP Improves DIFOT Ratio

When fulfilling product orders, manufacturers world-wide are seeking to achieve the highest DIFOT ratio possible. An ERP built for manufacturers optimises the supply chain, curtails parts and materials shrinkage, provides full inventory visibility, manages equipment and machinery maintenance, and has powerful data analysis and forecasting to support decision-making.

Customer Focussed Manufacturing

In the manufacturing sector, what your customers need and what you deliver must be closely aligned. With a manufacturing-specific business management system this alignment is not only possible but empowers manufacturers to stay ahead of their customer needs and requirements.

Purchasing v Procurement

Purchasing v Procurement

A better understanding of the differences between ‘Procurement’ and ‘Purchasing’ will make it clear that the two terms are not interchangeable. They are differences that any organization operating in today’s business climate needs to know.

ERP for Customer Insights

ERP for Customer Insights

Companies that lead in customer experience are three times more likely to significantly exceed their business goals. With the right ERP system, businesses can excel at customer relationship management while also reducing costs, decreasing wasted time, and experience exponential profit growth.

Root Cause Analysis and ERP

Root Cause Analysis and ERP

By doing a deep dive into the root cause of a business problem, you’ll discover why an underlying cause is creating challenges for your business in the first place. Gaining clarity of a problem means businesses can strategically treat the cause rather than treating the symptom.

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