by lowri | Aug 10, 2021 | Aged and Home Care, Customer experience, ERP Selection, Manufacturing, Opinion, Uncategorized, Upgrading to ERP
While many realise how Enterprise Resource Planning (ERP) software can help businesses streamline operations, boost supply chain management, and access smarter insights, not many understand the role ERP can play in customer experience management. Your software can...
by lowri | Apr 14, 2021 | Budgeting, Change Management, Customer experience, ERP Project Approach, ERP Selection, Key drivers for ERP, Leadership, Opinion, Upgrading to ERP
When your business faces a breakdown in your systems or processes, you have two options: you can address the symptoms of the breakdown – but you’ll have to do this indefinitely because the underlying issue still exists: or two, you can initiate a process...
by lowri | Mar 18, 2021 | Customer experience, Manufacturing, Opinion, Project Management, Upgrading to ERP
DIFOT in Manufacturing: How ERP Helps You Improve Your DIFOT Ratio DIFOT stands for delivery in full, on time. It refers to the ratio of product orders that are delivered in their entirety within the specified timeframe. For example, if your DIFOT is 90%, this means...
by chloe | Dec 10, 2020 | Customer experience, Manufacturing
In the manufacturing sector, what your customers need and what you deliver must be closely aligned. But to be truly successful and grow your business, you have to not only meet those customer needs, but go above and beyond where possible. Providing the best possible...
