Did your aged care Star Rating miss the mark? The initial release of aged care provider performance via a Star Rating at the end of 2022 revealed that only 1% of providers achieved a 5-star rating, while the majority, comprising 59%, received a modest 3-star...
In the previous article in our ‘Moving From Purchasing Thinking to Procurement Thinking’ series, we revealed the most common indicators that a business is ready to level-up its purchasing and embrace procurement thinking. We also discussed the actual cost of manually...
In today’s globalised and interconnected world, collaboration and communication has become even more critical as businesses face increasingly complex challenges that require diverse perspectives and skillsets. Communication is the vehicle that carries...
Many business experts will agree that your business is only as successful as its most skilled and motivated employees. You are likely already aware of the significant positive impact happy, well-trained and enabled people can have on your business performance...
When your business faces a breakdown in your systems or processes, you have two options: you can address the symptoms of the breakdown – but you’ll have to do this indefinitely because the underlying issue still exists: or two, you can initiate a process...
As we have our head office based in Western Australia (which has been relatively unaffected by COVID-19 compared to other parts of the world), we are in the unusual and enviable position of being able to operate as close to ‘normal’ as possible again with COVID-19...
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