Resources and support for our customers and partners

Ever-Assist Customer Portal

Existing Precise customers are encouraged to use our Ever-Assist Customer Portal for support case management and other enquiries related to their Epicor ERP system, Senior Living Solution or Precise Products.

The Ever-Assist Customer Portal allows our customers to easily submit support requests and manage existing support cases.

Partner Portal login

We understand the valuable role our Partners play in helping take our solutions to the field and in helping our Precise Products customers realise maximum value out of their investment.

We are continually developing new and updated materials to keep you – and through you our customers and potential customers – as informed as possible about the latest developments for our Epicor ARM, Precise POS and Epicor APM products.

Our Partner Resource Centre is your one-stop-shop for information and tools related to Precise Products, and is open to all Epicor employees and authorised Channel Partners.

Click on the link below to launch Partner Portal in a new window where you will be prompted to login with your access details. If you don’t already have login credentials, please contact us to request them.

Customer Resource Centre

We are continually developing new and updated materials about the latest developments for our Epicor ARM, Precise POS and Epicor APM products.

Our Customer Resource Centre is your one-stop-shop for information and video demonstrations related to Precise Products, and is open to anyone to access, whether you are already a customer or just wanting to find out more about our products before you make a commitment.