{"id":1937,"date":"2019-06-29T07:39:22","date_gmt":"2019-06-29T07:39:22","guid":{"rendered":"https:\/\/precisebusiness.com\/?page_id=1937"},"modified":"2025-11-04T09:39:59","modified_gmt":"2025-11-04T09:39:59","slug":"erp-success-framework","status":"publish","type":"page","link":"https:\/\/precisebusiness.com\/NL\/approach\/erp-success-framework\/","title":{"rendered":"ERP Success Framework"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; module_class=&#8221;slider_home new_inner_slider&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_slider show_pagination=&#8221;off&#8221; _builder_version=&#8221;4.16&#8243; header_font=&#8221;||||||||&#8221; body_font=&#8221;||||||||&#8221; body_font_size=&#8221;37px&#8221; auto=&#8221;on&#8221; auto_speed=&#8221;8000&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_slide use_text_overlay=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; background_image=&#8221;https:\/\/precisebusiness.com\/wp-content\/uploads\/2020\/01\/Team-planning-notes-success.jpeg&#8221; global_colors_info=&#8221;{}&#8221; sticky_transition=&#8221;on&#8221;]<\/p>\n<h1>\u00a0We know what it takes to drive a successful ERP software project; from strategy to implementation and ongoing support<\/h1>\n<p>[\/et_pb_slide][\/et_pb_fullwidth_slider][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; custom_margin=&#8221;0px|0px|0px|0px|false|false&#8221; custom_padding=&#8221;0px|0px|0px|0px|true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_code _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;0px|0px|0px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"hero hero-img\"><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_fullwidth_code][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_class=&#8221;breadcrumb&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;0px||0px||true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><a href=\"\/NL\/\">Home<\/a><\/li>\n<li><a href=\"\/NL\/approach\/\">Approach<\/a><\/li>\n<li>ERP Success Framework<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_class=&#8221;inner_text&#8221; _builder_version=&#8221;4.16&#8243; custom_margin=&#8221;39px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;28px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Precise ERP Success Framework<\/h2>\n<p><span>The Precise ERP SUCCESS Framework is an over-arching set of guiding principles, covering the essential components required for a successful project. <\/span><\/p>\n<p><span>The ERP Success Framework goes beyond the implementation of the software itself and the project team, to encompass all aspects of an <a href=\"\/solutions\/enterprise-resource-planning-erp\/\">ERP (Enterprise Resource Planning)<\/a> project and ensure relevant stakeholders, resources and impacts are considered. <\/span><\/p>\n<p><span>The ERP SUCCESS Framework has been designed as a resource for both our customers, and our people at Precise to reference. This helps to maintain alignment across the project team.<\/span><\/p>\n<p><span>Expand each of the sections below to learn more about what is involved in ensuring a successful project.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/precisebusiness.com\/wp-content\/uploads\/2020\/01\/Precise_Cafe_TwoEmployeeTalking12-fTSuOKfs.jpg&#8221; alt=&#8221;Precise employees Vincent and Mark collaborating in a coffee shop about an Epicor ERP customer&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_divider _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_accordion icon_color=&#8221;#ffffff&#8221; module_class=&#8221;accordion-erp-success-framework&#8221; _builder_version=&#8221;4.16&#8243; toggle_text_color=&#8221;#ffffff&#8221; toggle_level=&#8221;h4&#8243; toggle_font=&#8221;|700|||||||&#8221; toggle_text_align=&#8221;left&#8221; toggle_font_size=&#8221;30px&#8221; toggle_line_height=&#8221;1.5em&#8221; body_font=&#8221;||||||||&#8221; body_text_align=&#8221;left&#8221; body_text_color=&#8221;#525a5e&#8221; width=&#8221;102.5%&#8221; min_height=&#8221;204px&#8221; custom_margin=&#8221;-53px|30px|-29px|-12px||&#8221; custom_padding=&#8221;10px|10px|10px|10px|true|true&#8221; custom_css_toggle=&#8221;margin-bottom: 10px !important;&#8221; custom_css_toggle_content=&#8221;padding-bottom: 10px;&#8221; toggle_text_shadow_style=&#8221;preset2&#8243; border_radii=&#8221;|5px|50px|50px|5px&#8221; border_width_all=&#8221;0px&#8221; border_color_all=&#8221;rgba(0,0,0,0)&#8221; box_shadow_style=&#8221;preset3&#8243; global_colors_info=&#8221;{}&#8221; custom_css_toggle_icon__hover_enabled=&#8221;on&#8221; border_radii__hover_enabled=&#8221;on&#8221; border_radii__hover=&#8221;|5px|50px|50px|5px&#8221;][et_pb_accordion_item title=&#8221;Hiding item&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; custom_css_main_element=&#8221;display:none;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Strategise The Project&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#95c11f&#8221; custom_css_toggle_title=&#8221;padding:0px 0px 0px 60px;||margin:0px 0px 0px 0px;||||background-repeat: no-repeat;||background-size: 50px 50px;||background-image: url(%22https:\/\/precisebusiness.com\/wp-content\/uploads\/2019\/12\/ERP-SUCCESS-Framework_Icon-Strategise-the-Project.svg%22);||background-position: left;||&#8221; custom_css_toggle_content=&#8221;background-color: #ffffff;||margin-top: 20px;||border-radius: 5px;&#8221; global_colors_info=&#8221;{}&#8221; custom_css_toggle=&#8221;padding:0px;&#8221; open=&#8221;off&#8221;]<\/p>\n<p style=\"margin: 0cm;margin-bottom: .0001pt\"><span lang=\"EN-AU\">An <a href=\"\/solutions\/enterprise-resource-planning-erp\/\">ERP (Enterprise Resource Planning)<\/a> Project for any business is a key strategic initiative. It must be aligned with the company\u2019s goals and should not be seen as a side project. It should be supported and sponsored by all stakeholders in the business, from the Board through to all impacted departments and users. If there is no alignment with the business strategies, the project will not get the priority and resources it requires to be successful.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Understand The Objectives&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#009640&#8243; custom_css_toggle_title=&#8221;padding:0px 0px 0px 60px;||margin:0px 0px 0px 0px;||||background-repeat: no-repeat;||background-size: 50px 50px;||background-image: url(%22https:\/\/precisebusiness.com\/wp-content\/uploads\/2019\/12\/ERP-SUCCESS-Framework_Icon-Understand-the-Objectives.svg%22);||background-position: left;||&#8221; custom_css_toggle_content=&#8221;background-color: #ffffff;||margin-top: 20px;||border-radius: 5px;&#8221; global_colors_info=&#8221;{}&#8221; custom_css_toggle=&#8221;padding:0px;&#8221; open=&#8221;off&#8221;]<\/p>\n<p style=\"margin: 0cm;margin-bottom: .0001pt\"><span lang=\"EN-AU\">Every project requires a way to measure success. Many businesses implement a new ERP system with the goal to simply replace what they have. This is risky and a missed opportunity to implement process improvements. What is the business trying to achieve with this project? How can the return on investment be measured? The project objectives need to be specific and should be front and centre throughout the entire project. You need to be able to determine what that success looks like <i>before<\/i> the project begins.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Cast The Team&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#009a93&#8243; custom_css_toggle_title=&#8221;padding:0px 0px 0px 60px;||margin:0px 0px 0px 0px;||||background-repeat: no-repeat;||background-size: 50px 50px;||background-image: url(%22https:\/\/precisebusiness.com\/wp-content\/uploads\/2019\/12\/ERP-SUCCESS-Framework_Icon-Cast-the-Team.svg%22);||background-position: left;&#8221; custom_css_toggle_content=&#8221;background-color: #ffffff;||margin-top: 20px;||border-radius: 5px;&#8221; global_colors_info=&#8221;{}&#8221; custom_css_toggle=&#8221;padding:0px;&#8221; open=&#8221;off&#8221;]<\/p>\n<p style=\"margin: 0cm;margin-bottom: .0001pt\"><span lang=\"EN-AU\">A project of this size and impact on an organisation requires a team to chart the course and stay on track. The project team representing the customer is just as important as the project team representing the software vendor. The key roles in the customer\u2019s project team are the Project Sponsors, the Project Manager and the Subject Matter Experts. Project Sponsors ensure there is executive support and sufficient priorities and resources made available. The Project Manager keeps the project on track and works closely with the software vendor\u2019s Project Manager &#8211; managing tasks, resources, scope\/budget and risk. Subject Matter Experts have a deep understanding of the business processes that will be implemented within the project. These roles are essential in navigating the project in the right direction towards success.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Control The Scope&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#009fe3&#8243; custom_css_toggle_title=&#8221;padding:0px 0px 0px 60px;||margin:0px 0px 0px 0px;||||background-repeat: no-repeat;||background-size: 50px 50px;||background-image: url(%22https:\/\/precisebusiness.com\/wp-content\/uploads\/2019\/12\/ERP-SUCCESS-Framework_Icon-Control-the-Scope-.svg%22);||background-position: left;&#8221; custom_css_toggle_content=&#8221;background-color: #ffffff;||margin-top: 20px;||border-radius: 5px;&#8221; global_colors_info=&#8221;{}&#8221; custom_css_toggle=&#8221;padding:0px;&#8221; open=&#8221;off&#8221;]<\/p>\n<p style=\"margin: 0cm;margin-bottom: .0001pt\"><span lang=\"EN-AU\">One reason an ERP implementation may be viewed as unsuccessful is due to scope creep which can result in a big blow-out in budget or time. The project scope defines the journey towards the destination and must align with the agreed project objectives to facilitate a successful outcome. Keeping the project on course and controlling variations can be challenging, but it is essential. The scope also defines the project timeframes and the ideal outcome is completing a project on time and on budget.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Engage The Users&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#004899&#8243; custom_css_toggle_title=&#8221;padding:0px 0px 0px 60px;||margin:0px 0px 0px 0px;||||background-repeat: no-repeat;||background-size: 50px 50px;||background-image: url(%22https:\/\/precisebusiness.com\/wp-content\/uploads\/2019\/12\/ERP-SUCCESS-Framework_Icon-Engage-the-Users.svg%22);||background-position: left;&#8221; custom_css_toggle_content=&#8221;background-color: #ffffff;||margin-top: 20px;||border-radius: 5px;&#8221; global_colors_info=&#8221;{}&#8221; custom_css_toggle=&#8221;padding:0px;&#8221; open=&#8221;off&#8221;]<\/p>\n<p style=\"margin: 0cm;margin-bottom: .0001pt\"><span lang=\"EN-AU\">Whilst a well aligned project team is a key element in an ERP project, the end users are equally important. The project will not be deemed a success if the users don&#8217;t adopt the system and take ownership, even if it ticks all of the boxes. A project is likely to be more successful if you can get the users involved in the project early by communicating the changes throughout the life of the project. What is happening and why? How will this affect them? How can they contribute to the success of the project? Involve the end users in the testing phase as they have the most knowledge about the business processes. Communication and collaboration is key and will empower the users to adopt and continuously improve the system after go live.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Stay on Track&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#7a2182&#8243; custom_css_toggle_title=&#8221;padding:0px 0px 0px 60px;||margin:0px 0px 0px 0px;||||background-repeat: no-repeat;||background-size: 50px 50px;||background-image: url(%22https:\/\/precisebusiness.com\/wp-content\/uploads\/2019\/12\/ERP-SUCCESS-Framework_Icon-Seek-Extra-Help.svg%22);||background-position: left;&#8221; custom_css_toggle_content=&#8221;background-color: #ffffff;||margin-top: 20px;||border-radius: 5px;&#8221; global_colors_info=&#8221;{}&#8221; custom_css_toggle=&#8221;padding:0px;&#8221; open=&#8221;off&#8221;]<\/p>\n<p style=\"margin: 0cm;margin-bottom: .0001pt\"><span lang=\"EN-AU\">Implementing an ERP system is a big commitment for an organisation and more often than not, most people involved on the customer side of the project haven&#8217;t had previous experience in this area. <\/span><\/p>\n<p style=\"margin: 0cm;margin-bottom: .0001pt\"><span lang=\"EN-AU\">Help can be found in many forms throughout the entire life of the project. Seek expertise in areas such as business process mapping, Lean Six Sigma, value stream mapping, change management and project management. Look for business consultants who are industry specialists and have helped similar businesses make significant change and contributed towards transformational improvements. <\/span><\/p>\n<p style=\"margin: 0cm;margin-bottom: .0001pt\"><span lang=\"EN-AU\">Advice can also be sought from industry forums and user groups within business communities. Don&#8217;t be afraid to ask for help, as it usually makes a significant contribution towards project success.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Support Ongoing Success&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#e50051&#8243; custom_css_toggle_title=&#8221;padding:0px 0px 0px 60px;||margin:0px 0px 0px 0px;||||background-repeat: no-repeat;||background-size: 50px 50px;||background-image: url(%22https:\/\/precisebusiness.com\/wp-content\/uploads\/2019\/12\/ERP-SUCCESS-Framework_Icon-Support-Ongoing-Success.svg%22);||background-position: left;&#8221; custom_css_toggle_content=&#8221;background-color: #ffffff;||margin-top: 20px;||border-radius: 5px;&#8221; global_colors_info=&#8221;{}&#8221; custom_css_toggle=&#8221;padding:0px;&#8221; open=&#8221;off&#8221;]<\/p>\n<p style=\"margin: 0cm;margin-bottom: .0001pt\"><span lang=\"EN-AU\">Going live with the system in an ERP project is an exciting milestone but should be managed carefully. Even though the goal is system ownership, this is not the time for users to be left on their own to navigate challenges that a new system may create. Ensure there is plenty of support available both internally and externally to avoid the users becoming overwhelmed. <a href=\"\/approach\/ever-assist\/\">Ongoing success<\/a> extends beyond go-live and requires continual pulse checks where existing processes are challenged for possible improvement. It involves more than fixing issues and answering queries &#8211; it is the opportunity to build upon the foundations that have been created during implementation, driving business improvements and eventually business transformation.<\/span><\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_divider _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;2_5,3_5&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/precisebusiness.com\/wp-content\/uploads\/2020\/01\/Precise-Contact-graphic-v3-01-1.svg&#8221; alt=&#8221;Contact us graphic showing various contact methods &#8211; phone, in-person and email&#8221; url=&#8221;\/contact\/&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.16&#8243; max_width=&#8221;300px&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Interested in learning more about how we work collaboratively with our customers for ERP project success?<\/h3>\n<p><a href=\"mailto:infonl@precisebusiness.com\">Contact us<\/a> to find out more about how the Precise ERP SUCCESS Framework and our <a href=\"\/approach\/\">overall implementation approach<\/a> will help you to implement your ERP solution smarter and faster.<\/p>\n<p>Our team will be happy to discuss any questions or concerns you may have about replacing your current ERP system or implementing an ERP system for the first time. 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global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#ffffff&#8221; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Is Your Business ERP Ready?<\/h2>\n<p>Prepare your business for a successful Enterprise Resource Planning (ERP) project with our 12-step guide to success<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;\/how-to-prepare-for-erp-project-download-1&#8243; button_text=&#8221;Get the Guide&#8221; module_class=&#8221;right_call d-none&#8221; _builder_version=&#8221;4.16&#8243; custom_button=&#8221;on&#8221; button_use_icon=&#8221;off&#8221; vertical_offset_tablet=&#8221;0&#8243; horizontal_offset_tablet=&#8221;0&#8243; custom_margin=&#8221;2em|||&#8221; z_index_tablet=&#8221;0&#8243; button_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; button_text_shadow_vertical_length_tablet=&#8221;0px&#8221; button_text_shadow_blur_strength_tablet=&#8221;1px&#8221; box_shadow_horizontal_tablet=&#8221;0px&#8221; box_shadow_vertical_tablet=&#8221;0px&#8221; box_shadow_blur_tablet=&#8221;40px&#8221; box_shadow_spread_tablet=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_class=&#8221;testimonial-col&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#f7f7f7&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_3,2_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;0px||0px||true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 class=\"section_title\">What Our<br \/>\nCustomers Say<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<!-- \/\/ ********** SOCIAL PROOF SLIDER ********** \/\/ --><section id=\"_socialproofslider-shortcode\" class=\"widget widget__socialproofslider slide paddingoverride-false \"><div class=\"widget-wrap\"><div class=\"social-proof-slider-wrap align_right\"><div class=\"testimonial-item item-10782 no-featured \" ><div class=\"testimonial-text\"><div class=\"quote\"><p>Epicor and Precise are integrating our shop floor manufacturing operations to our procurement, project management and finance functions for the first time, and that is delivering us real-time access to information we could never have been able to achieve from our previous legacy systems and spreadsheets. That is helping us make better decisions in the business and deliver an even better, more consistent experience to our customers.<\/p>\n<\/div><div class=\"author\"><div class=\"author-name\">Tarvy Gosal<\/div><div class=\"author-title\">Managing Director, Fleetwood Architectural Aluminium<\/div><\/div><\/div><\/div><div class=\"testimonial-item item-33312 no-featured \" ><div class=\"testimonial-text\"><div class=\"quote\"><p>We shipped a stack of boxes to the wrong part of the world. We made the wrong choice because we didn\u2019t have the right information.<\/p>\n<\/div><div class=\"author\"><div class=\"author-name\">Tim Bijker<\/div><div class=\"author-title\">Manager HR & Facility, Hypex Electronics\r\n<\/div><\/div><\/div><\/div><div class=\"testimonial-item item-33311 no-featured \" ><div class=\"testimonial-text\"><div class=\"quote\"><p>We heard a lot of horror stories about companies that died because they didn\u2019t implement a big new ERP system correctly. That\u2019s why the support and implementation partner selection is so important. It wouldn\u2019t have been possible without Precise.<\/p>\n<\/div><div class=\"author\"><div class=\"author-name\">Tim Bijker<\/div><div class=\"author-title\">Manager HR & Facility, Hypex Electronics<\/div><\/div><\/div><\/div><div class=\"testimonial-item item-33314 no-featured \" ><div class=\"testimonial-text\"><div class=\"quote\"><p>Here in the Netherlands, the best connection for us in terms of ERP software and support was Precise Business Solutions. They know about Dutch tech systems, there\u2019s no language barrier, and their international experience is helping us grow.<\/p>\n<\/div><div class=\"author\"><div class=\"author-name\">Tim Bijker<\/div><div class=\"author-title\">Manager HR & Facility, Hypex Electronics\r\n<\/div><\/div><\/div><\/div><div class=\"testimonial-item item-33310 no-featured \" ><div class=\"testimonial-text\"><div class=\"quote\"><p>Epicor saves a lot of time. It is much faster, for both our HQ team and our factory team, because we\u2019re working in the same system.<\/p>\n<\/div><div class=\"author\"><div class=\"author-name\">Tim Bijker<\/div><div class=\"author-title\">Manager HR & Facility, Hypex Electronics<\/div><\/div><\/div><\/div><div class=\"testimonial-item item-10783 no-featured \" ><div class=\"testimonial-text\"><div class=\"quote\"><p>Your long-term support with our ERP system and integration with multiple platforms has been instrumental to achieving continuous improvement.<\/p>\n<\/div><div class=\"author\"><div class=\"author-name\">Ajith Gunasekera<\/div><div class=\"author-title\">Chief Financial Officer, KLINGER Australia<\/div><\/div><\/div><\/div><div class=\"testimonial-item item-33319 no-featured \" ><div class=\"testimonial-text\"><div class=\"quote\"><p>Precise Business Solutions has helped us to uncover the right tools and techniques to tweak the system to work for us. We might have the ideas and the passion behind it, but you've got to have someone helping you to get there who both understands the software and is willing to understand your business. Precise has helped us to liberate our investment in the Epicor software to that next level.<\/p>\n<\/div><div class=\"author\"><div class=\"author-name\">Ajith Gunasekera<\/div><div class=\"author-title\">Chief Financial Officer, KLINGER Australia<\/div><\/div><\/div><\/div><div class=\"testimonial-item item-129 no-featured \" ><div class=\"testimonial-text\"><div class=\"quote\"><p>Swapping our stores over to Epicor ERP 10 had to be done outside of retail hours. So that was a huge benefit of working with Precise - I could call them with an issue in the afternoon, and by the morning it would be sorted. Their engagement has always been incredible - and they go above and beyond for us.<\/p>\n<\/div><div class=\"author\"><div class=\"author-name\">Alison Burney<\/div><div class=\"author-title\">Head of Business Systems, Rectella\/Julian Charles<\/div><\/div><\/div><\/div><div class=\"testimonial-item item-10784 no-featured \" ><div class=\"testimonial-text\"><div class=\"quote\"><p>Thank you for your support and the amazing Epicor ERP system that enables us to make better decisions!<\/p>\n<\/div><div class=\"author\"><div class=\"author-name\">Garry Johnson<\/div><div class=\"author-title\">Chief Executive Officer, Steel Blue Boots<\/div><\/div><\/div><\/div><div class=\"testimonial-item item-33313 no-featured \" ><div class=\"testimonial-text\"><div class=\"quote\"><p>Our legacy ERP did the job for a few years, but as the company grew so did our needs. Epicor\u2019s advanced MRP options give us more control over the supply chain and the multi-currency support was so important for finance<\/p>\n<\/div><div class=\"author\"><div class=\"author-name\">Tim Bijker<\/div><div class=\"author-title\">Manager HR & Facility, Hypex Electronics\r\n<\/div><\/div><\/div><\/div><div class=\"testimonial-item item-33320 no-featured \" ><div class=\"testimonial-text\"><div class=\"quote\"><p>After 25 years of a custom-built system, we didn't just need the right ERP platform to replace it - we needed the right partner to help us implement and build on it. We found that partner in Precise.<\/p>\n<\/div><div class=\"author\"><div class=\"author-name\">Robert Ingley<\/div><div class=\"author-title\">Group Management Accountant, West Australian Newspaper Holdings<\/div><\/div><\/div><\/div><div class=\"testimonial-item item-127 no-featured \" ><div class=\"testimonial-text\"><div class=\"quote\"><p>We've just finished implementing Precise POS for P21 in our Trading Post facility in Glenville, Minnesota. POS for P21 allows us and our users to be able to service our customers quickly and efficiently through its friendly interface and its speed of transacting. All the while, integrating our sales information through to our P21 backend for reporting and processing.<\/p>\n<\/div><div class=\"author\"><div class=\"author-name\">Amanda Price<\/div><div class=\"author-title\">Director of Organizational Development, Pace International<\/div><\/div><\/div><\/div><\/div><!-- \/\/ .social-proof-slider-wrap \/\/ --><style>\n#_socialproofslider-shortcode .social-proof-slider-wrap{ background-color:transparent;  }\n#_socialproofslider-shortcode .social-proof-slider-wrap .testimonial-item.featured-image .testimonial-author-img {  }\n#_socialproofslider-shortcode .social-proof-slider-wrap .testimonial-item.featured-image .testimonial-author-img img{ border-radius:px; }\n#_socialproofslider-shortcode .social-proof-slider-wrap .testimonial-item.featured-image .testimonial-author-img img { border: 2 solid  !important; padding:  }\n#_socialproofslider-shortcode .social-proof-slider-wrap .testimonial-item .testimonial-text{ color:#333333;  }\n#_socialproofslider-shortcode .social-proof-slider-wrap .testimonial-item .testimonial-text .quote {  }\n#_socialproofslider-shortcode .social-proof-slider-wrap .slick-arrow span { color:#000000; 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