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So, you\u2019re a wholesale distribution business with a large B2B (business to business) customer base and one or more representatives in the field…You may also have a manufacturing<\/a> component to your business, in addition to repackaging and assembly…<\/p>\n What makes you different from other distributors however, is that a large component of your profits are also made via direct sales to the tradespeople or \u2018tradies\u2019 (e.g. plumbers, electricians, builders) who visit your physical warehouse locations weekly or daily on their way to a job, to pick up supplies to take out to site.<\/p>\n We call businesses like yours \u2018Trade Distribution\u2019, with the defining aspect being that you have a sales counter at one or more of your warehouse locations.<\/p>\n Your core requirements are similar to other distribution businesses \u2013 you need to be able to take an order, assess your ability to fulfil it, assign priority with which it need to be fulfilled and dispatched. What to pick, what to pack, what to ship? However, it is the relationship you maintain with your trade customers and the customer experience you provide to them that is your key differentiator, and this represents a significant opportunity. Read More<\/p> As distributors working in the wholesale\/trade world it can feel like you have little room for manoeuvre when it comes to how you position yourself in the market. Competition supplying to industries like building and home maintenance, electrical contracting and automotive is increasingly fierce.<\/p>\n Unless you have a very specific niche product, line margins are always being squeezed by new entrants, big retailers pushing into your space or your customers finding easier access to cheap overseas alternatives.<\/p>\n Differentiating yourself by providing efficient, intuitive customer service and building customer loyalty amongst your trade customer base is a strategic imperative. Read Less<\/p><\/div><\/div><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/precisebusiness.com\/wp-content\/uploads\/2020\/01\/Close_up_stock_on_shelves_Galvins-ydzzTJfs.jpg” alt=”Stacked boxes with stock on shelves in a warehouse” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_divider _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_5,3_5″ use_custom_gutter=”on” gutter_width=”2″ custom_padding_last_edited=”on|desktop” module_class=”content_top_sm” _builder_version=”4.16″ custom_padding_tablet=”30px||” custom_padding_phone=”” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/precisebusiness.com\/wp-content\/uploads\/2020\/01\/Galbins_trade_counter_productsinforeground-JFyzTJfs.jpg” alt=”A long shot of a Galvins employee serving a tradesperson at the sales counter with products behind them on wall and showerheads on display in foreground” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.16″ custom_padding_tablet=”20px||” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n Epicor’s ERP solutions<\/a> are built to meet the needs of the contemporary distributor, and our expert consultants are experienced at helping our customers to unlock the potential of these solutions and configure them to meet your needs.<\/p>\n Our flexible solutions and agile-thinking expert consultants will help you to take advantage of the benefits of automation and introduce industry leading practices, while allowing you to retain your key differentiators.<\/p>\nHow can we help you?<\/h3>\n